Frequently asked questions
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Frequently asked questions
Which carriers do you use for shipping?
We work with USPS, UPS, FedEx, and DHL to deliver worldwide.
How long does shipping take?
Orders process in 1–2 business days and ship in 3–5 business days. Delivery time depends on the destination.
What is your return policy?
Returns are accepted within 30 days if items are unused, unopened, and in original packaging. Customers cover shipping costs, which are non-refundable.
What happens if I receive damaged or incorrect items?
Contact us immediately. We will arrange a replacement or refund depending on the case.
Do your products include a warranty?
Yes, all products have a one-year warranty covering manufacturing defects. Warranty excludes misuse, unauthorized repairs, normal wear, negligence, or extreme conditions.